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Resolução de problemas · Erros

Índice de códigos de erro

  • 2 min de leitura
  • SaaS · Instalação própria

Este índice liga cada código de erro da API e cada SQLSTATE do serviço ao artigo que explica a causa e a solução. Os códigos da API aparecem no campo error.code da resposta, por exemplo {"error":{"code":"device_limit","message":"…"}}. As mensagens da consola, do telemóvel e do Windows estão nos próprios artigos.

Como uso este índice?

  1. Procure o código exato (por exemplo, rate_limited).
  2. Abra o artigo indicado.
  3. Se o código não estiver aqui, guarde a hora e o identificador do pedido e contacte o suporte.

Que artigo explica cada código da API?

CódigoArtigo
approval_not_pendingts-android-request-unverified
approval_signature_invalidts-android-key-invalidated
attempts_exhaustedeu-totp-sign-in
attestation_rejectedts-phone-enrolment-errors
attestation_status_unavailablets-phone-enrolment-errors
authorization_rejectedts-authorization-rejected
branding_contrast_insufficientad-branding
confirmation_mismatchts-edge-stale-enrolment
conflictts-conflict
continuation_consumedts-continuation-consumed
device_approvals_disabledts-device-approvals-disabled
device_approvals_suspendedts-device-approvals-suspended
device_approver_unavailablets-device-approvals-disabled
device_clock_skewts-clock-skew
device_limitts-device-limit
device_not_activets-no-device
device_revokedts-device-revoked
device_sign_in_disabledts-device-approvals-disabled
device_sign_in_pending_limitts-device-sign-in-pending-limit
eam_requires_passkeyts-phone-service-requires-passkey
edge_audit_discontinuityts-edge-errors
edge_audit_rejectedts-edge-errors
edge_disabledts-edge-stale-enrolment
edge_enrolment_malformedts-edge-errors
edge_enrolment_refusedts-edge-stale-enrolment
edge_module_refusedts-edge-errors
edge_renewal_not_duets-edge-stale-enrolment
edge_request_malformedts-edge-errors
edge_unconfirmedts-edge-stale-enrolment
email_delivery_unavailablets-email-link-invalid
email_link_invalidts-email-link-invalid
endpoint_bundles_unavailablets-win-computer-not-enrolled
endpoint_clock_skewts-win-computer-not-enrolled
endpoint_enrolment_refusedts-win-computer-not-enrolled
endpoint_logon_closedts-win-wrong-code
endpoint_logon_limitts-win-wrong-code
endpoint_not_usablets-win-computer-not-enrolled
endpoint_recovery_generationad-windows-helpdesk-response
endpoint_secrets_unavailablets-win-computer-not-enrolled
endpoint_token_limitts-win-computer-not-enrolled
endpoints_unavailablead-windows-overview
enrollment_cancelledts-phone-enrolment-errors
enrolment_cancelledts-edge-stale-enrolment
entitlement_exceededts-entitlement-exceeded
entitlement_requiredts-entitlement-exceeded
forbiddents-forbidden
fresh_passkey_requiredts-fresh-passkey-required
insufficient_scopedev-api-auth
internal_errordev-errors-limits
invalid_credentialsts-invalid-credentials
invalid_cursorts-validation-error
invalid_idempotency_keyts-validation-error
invalid_requestts-validation-error
last_active_admints-last-active-admin
license_inactivets-license-read-only
license_read_onlyts-license-read-only
match_failedts-android-request-unverified
match_mismatchts-android-request-unverified
no_devicets-no-device
not_foundts-not-found
pam_policy_deniedts-pam-errors
passive_requestts-phone-service-requires-passkey
passkey_enrolment_requiredts-passkey-enrolment-required
payload_too_largets-validation-error
phone_authn_context_unsupportedts-phone-service-requires-passkey
plan_not_allowedts-entitlement-exceeded
policy_authorization_requiredts-authorization-rejected
presence_reauthentication_requiredts-presence-step-up-required
presence_step_up_requiredts-presence-step-up-required
proof_rejectedts-authorization-rejected
rate_limitedts-rate-limited
realm_activation_pendingts-realm-activation-pending
realm_pending_deletionts-realm-pending-deletion
realm_provisioningts-realm-provisioning
realm_state_conflictts-realm-pending-deletion
realm_suspendedts-realm-suspended
recovery_requiredts-recovery-required
recovery_session_restrictedts-recovery-session-restricted
saml_keys_not_configuredts-saml-errors
second_administrator_requiredts-second-administrator-required
second_factor_requiredts-second-factor-required
secret_already_issuedad-oidc-secrets
service_busyts-service-unavailable
service_unavailablets-service-unavailable
sso_session_unusablead-sso-settings
step_up_requiredts-pam-errors
strong_authentication_requiredts-strong-authentication-required
unauthorizedts-session-expired
validation_errorts-validation-error

Que artigo explica cada SQLSTATE?

Os SQLSTATE AGxxx aparecem em instalações próprias, nos registos do serviço, e explicam a recusa por trás de uma resposta da API.

Códigos de erro deste artigo

Referência do artigots-error-indexindique-a ao suporte para identificar este artigo. Verificado contra o produto no commit 5f6607a8.