Sign in with a password and a second factor

The password is a transitional method. When your account has a passkey or an approver phone, or your organization requires a second factor, the right password leads to a second step before the console opens.

How do I sign in with my password?

1. On the sign-in page, fill in «Organization» and «Email».
2. Open «Use password», type the «Password» and choose «Sign in with password».
3. The «Second factor» step appears, titled «Confirm it is you», with the text «The password was accepted. Your organization also requires a second factor: approve with ProofFlow Presence (Mobile) or use a passkey.»
4. Choose one option:
   • «Approve with ProofFlow Presence (Mobile)»: the page shows a six-digit code; type it on your phone and confirm with biometrics or the PIN. See Approve a request on your phone.
   • «Use a passkey on this device»: confirm with your passkey.
   • «Use recovery»: leaves this step and opens recovery-code sign-in.

What if my account only has an authenticator-app code?

After the password, the «One-time code» step appears. See Sign in with a password and a code. That session only lets you manage your account.

Messages in this step

Is the password ever enough on its own?

Only to add the first strong factor, on an account with no passkey and no phone, in an organization that does not require a second factor. Administering and signing in to your organization's applications always need a passkey or a phone approval.