Administrators · Edge appliance
Edge appliance health (heartbeat, clock, certificates)
Each active appliance sends a heartbeat with its version, module states, audit queue, clock offset and disk use. The console flags problems on the appliance's row.
Which warnings are there?
| Warning | Meaning | What to do |
|---|---|---|
| «No heartbeat» / «No heartbeat for 5 minutes» | The appliance is not reporting | Check that the container or service is running and that outbound 443 to the Edge URL works |
| «No heartbeat yet» | It never reported after enrolment | Check the installation and the code |
| «Module failed» | A module stopped | Check the appliance's logs; the agent restarts the module |
| «Audit queue above 80 %» | Audit is not being sent | Check the connection; the queue drains when it returns |
| «Clock offset» | More than 5 seconds off | Fix the host's NTP |
| «Certificate expiring» | Under 7 days | Automatic renewal failed; check the connection |
| «Configuration not applied» | The revision has not been applied for 15 minutes | Check the appliance's logs |
| «Audit chain discontinuity» | An audit upload does not continue the chain | Treat it as an incident; contact support |
How do I see details on the host?
docker logs authguard-edgeorjournalctl -u authguard-edge.authguard-edge diag: version, key custody and agent status.- The read-only status page on port 8443, from the management networks.
The appliance lost its host secret
Without the secret, the appliance cannot open its keys. Retire it and enrol it again with «New code».
Clock
The appliance uses the server's time as its trusted clock and refuses new sessions when the offset is large. Keep NTP running on the host.
Error codes in this article
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