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Administrators · First steps

Administrator first steps (checklist)

  • 1 min read
  • SaaS · Self-hosted
  • Video
Tutorial 01Activate the organization and create the first passkey2:32 · Narrated in Portuguese, with English captions.Transcript and details

After activating your organization, follow this order. Each step lowers the risk of being left with no way to administer.

1. Secure your passkey

Until you create the passkey, the console only lets you use your own account: «Create the administrator passkey to continue. The password only authorizes this first authenticator.» Activation already creates the passkey. Add a second one on another device under «Protect» › «Trusted devices» › «Create passkey».

2. Finish the setup

Under «Manage» › «Organization», the «Finish setup» card lists what is missing:

ItemAction
«Second administrator with a passkey»«Create administrator»: create another administrator account; that user signs in and adds their own passkey
«Emergency recovery codes»«Generate codes»: generate the eight codes and store them offline
«Retire the installation token»Self-hosted only: the operator turns the initial setup off

Never depend on a single administrator: if the only administrator loses every factor and code, the console cannot recover them.

3. Set up security

Under «Manage» › «Security», turn on «Allow phone approvals» and «Require a second factor at sign-in». See Security settings.

4. Publish an access policy

Without an active revision, every application sign-in and every operation approval is refused. See Access policies.

5. Bring your people in

Create them in the console or connect your directory over SCIM. See Create people and SCIM tokens.

6. Connect applications and infrastructure

OIDC services, SAML applications, Microsoft 365, RADIUS clients, Windows computers and Edge appliances, as you need them.

Recent confirmations

Almost every administrative change asks for a confirmation less than five minutes old: «Confirmation requires a passkey or Presence with local verification less than five minutes ago, according to the server clock.» If the last one is older, the console opens «Confirm this change».

Error codes in this article

Article referencead-first-steps-checklistquote it to support to identify this article. Checked against the product at commit 5f6607a8.