End users · Linux sign-in
Sign in to a Linux computer or server with phone approval
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This article describes a feature in development. You cannot use it yet; the article is here to help you plan.
Linux sign-in with a second factor is in development. When your organization turns it on, signing in to a Linux computer, opening an SSH session or running sudo will ask, after your password, for an approval on your phone or a code from your authenticator app.
How do I sign in?
- Type your Linux password as usual.
- The terminal or the sign-in screen shows a line such as "Approve on your phone and type 482 917".
- On your phone, open the request, check the computer's name and the action, type the code shown and approve. Confirm with your fingerprint or PIN.
- Back at the computer, press Enter. The terminal shows "Approved" and the session opens.
Instead of approving on the phone, you can type the six-digit code of your authenticator app at the prompt "Press Enter once approved, or type the app code".
What if there is no network?
- At the computer itself, if you have already signed in online on it, type its offline code when the terminal asks for it. See Sign in to Windows offline: the codes work the same way.
- If you have no code, type
R: the terminal shows a challenge to read to your IT support, who gives you a response code. - Remote sign-in (SSH) is not possible without a network.
Which messages can I see?
| Message | What it means |
|---|---|
| "Still waiting for the approval on the phone." | Approve on the phone, then press Enter |
| "Sign-in was not approved" | The request was declined or expired; sign in again |
| "The code is not correct. Try again." | Check the code and type it again |
| "Sign-in is not allowed right now. Contact IT support." | Your organization's policy refuses this sign-in |
See Linux sign-in problems for the others.
What should I never do?
- Never approve a request you did not start: decline it with «It wasn't me».
- Never give anyone your offline codes or the codes of your app. Support only ever reads you a response code for a challenge you read to them.
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- searching for the exact text of the message or the error code
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