My data: download it and confirm an email change

Under «Protect» › «My data» you can download a copy of your data and confirm an email change an administrator asked for.

How do I download my data?

1. Open «Protect» › «My data».
2. Choose «Download my data (JSON)».
3. Keep the file somewhere protected.

The file includes your identity, your authenticators (without secrets or private keys), sessions, phones, application sign-ins, approval requests and the audit events about you, without identifying other people.

An administrator asked to change my email

The console shows «An administrator asked to change your account email. It takes effect only after you confirm it.», with the proposed address and the date the request expires (7 days).

1. Open «Protect» › «My data».
2. Type the proposed new email exactly.
3. Confirm with your passkey.
4. The console shows «Email changed. Use the new address the next time you sign in; it is not verified yet, so confirm it in email verification.»

If the address is not the one requested, «The address does not match the request.» appears. If you do not recognise the request, do not confirm and contact support.

I want my data corrected or erased

Ask your organization's administrator or data protection officer. Your organization is the controller and handles the request. See Privacy and GDPR.