Activate your organization with the activation code

When your provider creates your organization, it waits for activation. The first administrator activates it with a single-use code, sets a password and creates the administrator passkey straight away.

What do I get from my provider?

• Your organization's address (for example https://example.<provider domain>).
• An activation link, or a code starting with agact_. The code lasts 72 hours, works once, and a new code replaces the previous one.

For security, your provider sends the code through a channel separate from the link, unless the platform emails it.

How do I activate?

1. Open the activation link. The «Activate the organization» page shows that the activation link was received. Without a link, type the «Activation code».
2. Fill in «Email» and the «New password for the administrator» (15 to 1024 characters) and «Repeat the password».
3. In «Passkey name», name the device (by default «Administrator passkey»).
4. Choose «Activate and create passkey». Confirm the passkey creation and then the sign-in with it.
5. The page shows «The organization is active. You are signed in with your passkey.»

The password stays only as a fallback: administration always requires the passkey.

What if the passkey step fails?

The organization stays «Activation in progress». Sign in on the normal page with the email and password you chose; the page explains «Activation is not finished.» Choose «Continue activation» and create the passkey. The code is no longer needed.

Messages

Next

Follow the Administrator first steps list.