Clip C · 0:33
I lost my phone
Remove the lost phone straight away, and the ways to sign in again.
Transcript
Lost your phone? Whoever finds it can't approve without your biometrics or PIN, but remove it from your account straight away. Sign in with your passkey, open My phones, and choose Remove next to the lost phone. If the phone was your only second factor, use a recovery code, email recovery if your organisation allows it, or ask support for help. Never send anyone your codes: support never asks for them.