Distributors and partners · Licences
Licence pools and seats
Every licence comes from the platform. The platform issues the distributor a pool (seats and validity) and the distributor allocates seats from it to its organizations. Each organization holds one licence.
What is a seat?
A seat is an active user. Disabling or suspending a person frees the seat. Applications, API clients and phones do not count.
Where do I see the pools?
«Distributor» › «Licences». The console explains it lists the pools the platform issued to you and what you allocated from them to your organizations.
- Your pools: each pool with its balance, for example «12 in use, 40 allocated, 48 of 100 free», its validity and signature state.
- «Allocations to your organizations»: each customer's licence, with holder, seats, validity and state.
With no pool yet, the console says the platform has not issued you a pool yet.
Pool rules
- A distributor holds one active pool. More seats or a later end date is an amendment of the pool, made by the platform.
- An allocation never exceeds the pool's free seats or validity.
- To renew customers beyond your pool's end date, first ask the platform to renew your pool.
Signature
Each licence is a signed document (ML-DSA-65 and Ed25519), verifiable up to the platform. The state shows «Signature pending» right after a change and «Signed» minutes later. The licence is usable at once. «Signature failed: the platform signs it again» resolves itself; if it persists, contact the platform.
Prices
Seat prices and volume discounts are commercial terms of your distributor agreement, not console settings. Billing questions go to the sales team.
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